Ok, normally I love my job. I *always* have a smile on, and I'm always cheerful to the customer, even if I'm snarky and sarcastic to my co-workers. However, this guy the other day fully deserved a pie in the face.
SG - Starbucks Grrl
CB - Co-barista
DB - Douchebag
Setting: on DT
SG: ::smile:: Good afternoon, welcome to Starbucks! My name is SG, what can I get started for you today?
DB: Yeah, I need a grande $!@fee latte and a grande white mocha.
SG: Ok, I have a grande white mocha, and what did you say your first drink was, sir?
DB: A grande -offee latte!
SG: (thinking that the guy is asking for a *coffee* latte) Okaaayy, actually our lattes are made of espresso and milk, with the espresso being the coffee. So, do you want like a misto, which is--
DB: NOT COFFEE, -OFFEE! -OFFEE!!!!! -OFFEE!!!!
SG: (dumbfounded)
CB: He wants Toffee Nut
SG: OH, you want a toffee nut latte?
DB: YES!!!
SG: Okay, so we've got a grande toffee nut latte and a grande white mocha, we'll have your total at the window.
And I proceed into the back to cry because I just got screamed at and I was in SO much pain from being sick.
Don't you love it when customers treat you like you're not worth anything? ::smile::
Thursday, February 19, 2009
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That's sad. Some people don't deserve to talk. They need to write it all down, slow and painstaking or just point and U.S. thinking they're deafNdumb. God bless you.
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